Program Management Life Cycle Support
Program Management Life Cycle Support
Our program management life cycle approach enables us to manage multiple programs and/or projects for our clients with optimal results. Through each phase of any project, STGS understands the intrinsic value of efficient program management delivery. We consistently exceed time-based requirements saving time and money for our clients.
Capabilities
- Integrates Program Management Book of Knowledge (PMBok)
- Provides business process mapping
- Develops policy and documentation
- Delivers change management
- Ensures performance management
- Delivers integrated master schedule
- Leverages the Project Management Body of Knowledge (PMBOK®) set of standard terminology and guidelines for project management
Specific Examples
- Account Management (creation, modification and deletion)
- Service Level Management to define, monitor, and correct performance levels
- Request Fulfillment to resolve customer requests
- Incident Management to restore service
- Problem Management to manage IT risk
- Change Management to process IT service requests
- Configuration Management to control infrastructure changes
- Release and Deployment management to rollout new services
CORPORATE OFFICE
612 Valley View Drive
Moline, IL 61265
STGS is proud to have earned the following distinctions:
